3333vet's Privacy Policy

Welcome to 3333vet. We believe your privacy is a fundamental right. This Privacy Policy explains how 3333vet collects your personal information, how it is used, and the steps we take to keep it safe.

By using our platform, you are considered to have agreed to this Privacy Policy. Please read it in full before you start using the platform.

This policy applies solely to 3333vet's own website and services. We are not responsible for any third-party websites or services.

3333vet collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform.

Information you provide directly:

• Full name, date of birth, and gender
• Mobile Number & Email Address
• Residential Address
• National ID or passport number (for verification purposes)
• Payment method details (bKash / Nagad / Rocket number)
• Information provided when contacting the support team

Automatically collected information:

• IP Address & Device Information
• Browser Type & Version
• Operating System
• Platform activity logs (login times, bet history)
• Information Collected via Cookies & Tracking Technologies
• Location data (general region level only)

3333vet uses your information only for specific purposes. It's our responsibility to be transparent about what we do — and what we don't.

The reasons we use your information:

• To create and manage your account.
• To process deposits, withdrawals, and betting transactions.
• To complete the KYC (Know Your Customer) verification process.
• To prevent fraud and money laundering.
• To provide customer support services.
• To send you relevant promotions and bonus offers (with your consent).
• To improve the security and performance of the platform.
• To comply with legal obligations.

We use the information we collect to personalize your experience — such as showing you relevant sports events or bonus offers based on your preferences. This is entirely optional and can be turned off from your account settings.

3333vet firmly believes your data belongs to you. We only share information with third parties in limited, specific circumstances.

Circumstances Where Information May Be Shared:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and similar payment providers.
• Identity Verification Service: Your information may be shared with authorized verification partners for the KYC process.
• Law Enforcement: Information may be disclosed to relevant authorities under a court order or valid legal requirement.
• Audit & Compliance: Certain information may be disclosed when required for regulatory audits.

All of our third-party partners are contractually bound to uphold the same privacy standards. They may only use the data they receive for the specified purpose and are prohibited from using it for anything else.

How long your data is retained depends on the type of information and applicable legal requirements.

• Account Information: For a minimum of 5 years while your account is active and after closure.
• Transaction Records: All financial transaction records are retained for up to 7 years as required by law.
• KYC Documents: Retained for 5 years after account closure.
• Customer Support Contact: Retained for up to 3 years.
• Browsing Logs: Up to 12 months maximum.

Once the retention period ends, your data is securely deleted or anonymized so that it can no longer be linked to you.

Cookies are small data files stored in your browser. 3333vet uses cookies for various purposes.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. The platform cannot function properly without them.
• Functional Cookies: Remembers your preferences — such as language, theme, and betting settings.
• Analytics Cookies: Helps analyze and improve platform performance. These cookies do not identify you personally.
• Marketing Cookies: Used to show relevant promotions. You can turn this off at any time.

As a member of 3333vet, you have several important rights regarding your personal data:

• Right to Access: You may request to know what information we have collected about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data (though this may not always be possible where legal obligations apply).
• Right to Restrict Processing: In specific cases, you may request that the processing of your data be restricted.
• Right to Object: You can object to your information being used for marketing purposes at any time.
• Data Portability: You can request a copy of your information in a commonly used, portable format.

To exercise any of these rights, please support@3333vet.netto send us an email. Requests are typically responded to within 30 business days.

3333vet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process any personal information from minors.

• Age is verified at the time of registration.
• If there is any doubt, a National ID card or Birth Registration Certificate may be requested.
• Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

3333vet uses industry-leading security technology to keep your data safe.

• 256-bit SSL/TLS Encryption: Used for all data transmissions.
• Firewall Protection: Advanced firewall systems are active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security is available for your account.
• Regular Security Audits: Regular security assessments are conducted by independent third-party experts.
• Data Backup: Regular backups minimize the risk of data loss.
• Access Control: Only authorized personnel may access data on a need-to-know basis.

3333vet reserves the right to update this Privacy Policy at any time. When changes are made, we will notify you through the following methods:

• A clear notice will be displayed on the platform.
• For significant changes, you will be notified at your registered email address.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@3333vet.net
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24–48 hours

For data protection requests, please include "Data Privacy Request" in the subject line of your email — this helps us process your request more quickly.